Medical sector and managed print services
Challenge
The client faced escalating costs associated with their outdated print equipment, which was inefficient and costly to maintain. The organisation needed a solution to modernise its print infrastructure, reduce operational expenses, and improve overall efficiency.
Additionally, their print system required integration with their outsourced IT provider, which posed logistical and communicational challenges. The client wanted a seamless, hassle-free transition to more advanced technology without disrupting daily operations or affecting the customer experience.
Solution
ABC Managed Solutions provided a tailored solution that addressed both the cost concerns and the need for updated technology. ABC Managed Solution introduced the latest in print technology, offering devices that were not only more cost-effective but also energy efficient and capable of higher output. The solution included a quick and easy installation process, where ABC Managed Solutions handled every aspect – from delivering the new equipment to integrating it seamlessly with the client’s outsourced IT provider. This coordination ensured that all devices were correctly connected and functioning with minimal disruption to business operations.
ABC Managed Solutions end-to-end management, from liaising with the IT team to handling installation logistics, allowed the client to focus on their core activities while ABC Managed Solutions ensured the smooth setup of the new print system. The use of modern print equipment not only lowered operational costs but also improved efficiency, reducing downtime and the need for frequent maintenance.
Results
The implementation of the latest print technology resulted in immediate cost reductions for the client. The new equipment was more efficient and reliable, lowering the overall expenses related to energy use, maintenance, and consumables. By streamlining the installation process and working closely with the outsourced IT team, ABC Managed Solutions ensured a smooth transition without any disruption to the client’s day-to-day operations.
The improved print infrastructure enhanced internal workflows and contributed to better resource management, allowing the organisation to focus more on improving the customer experience. The quick installation and reduction in print-related issues led to faster, more reliable document handling, supporting the client’s commitment to operational excellence.
In conclusion, ABC Managed Solutions successfully reduced the client’s print costs and modernised their equipment through efficient installation and coordination with their outsourced IT provider, enhancing both operational efficiency and the customer experience.
Customer Details:
